BOOKING - bluesmiletours

Terms & Conditions

Payment :

A booking is complete when a customer has fully paid before departure.
The price for tour package is in Thai Baht.
We accept online payment through PayPal and Bank Transfer. Payment doesn't include transfer fees.

Cancellation :

Cancellation up to 30 days prior to departure, customers receive a full refund, minus a refund transfer fee.
Cancellation up to 14 days prior to departure, customers receive a 50% refund, minus a refund transfer fee.
Cancellation less than 7 days prior to departure, no refunds are allowed.

Other :

The tour can be changed without prior notice in case of a problem that cannot be controlled, such as natural disasters, riots, strikes, revolution, accidents, and illness which is not caused by the company.
Prices and conditions are subject to change without prior notice. However, if you have booked but not yet paid for a tour, we guarantee the price for one month from when the booking was made.
Our Tour Guides have no power to make promises to the customers without company permission, unless they have documents signed by authorized person of the company.
The accident insurance excludes food poisoning and motorbike accident.
If you are more than 10 minutes late for the tour and you have not contacted the company, the tour will leave without you and you will not receive a refund.

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